SHIPPING AND HANDLING CHARGES 

DVDs ordered have a shipping and handling charge associated with the order, as well as sales tax of 5% for Massachusetts residents. 

CUSTOMS 
You may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, when ordering from TTGmart.com, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. 

Generally, customs forms for international packages will list the value of your order's contents by product type. For instance, orders containing CDs, videos, DVDs, and books will generally be listed in a way similar to the following example: 
* Books value: $29.55 
* CDs value: $9.95 
* DVD value: $19.95 
* Video value: $39.95 
Your privacy is important to us, and we know that you care about how information about your order is used and shared. We would like our international customers and customers shipping products internationally to be aware that cross-border shipments are subject to opening and inspection by customs authorities. 

Also, we may provide certain order, shipment and product information, such as titles, to our international carriers, and such information may be communicated by the carriers to customs authorities in order to facilitate customs clearance and comply with local laws. 

Customs authorities require us to state the value of the gift item directly on the package. 

RETURN POLICY 
All sales are final. However, in the event a DVD is subject to a manufacturing defect, TTGmart.com will gladly exchange the defective DVD for a replacement, mailed to you at our cost. Just email us at returns@ttgmart.com or call us at (617) 320-4411 and we will send you a pre-addressed, pre-stamped mailer envelope for you to return the DVD to us, and we will send you a replacement at our cost directly to you. This policy does not cover DVDs that are damaged or broken by customer abuse. 

We expect you to receive your DVD order in excellent condition and ready to enjoy! 

This is our current policy on Shipping and Returns, and it is subject to change. Please check here before making your order. 

Thank you!